SaleHoo vs AliDropship
SaleHoo and AliDropship have been designed to make your work as a dropshipper easier. However, they do this in different ways. Both offer an easy way to import AliExpress products into your online store, but that is where their features diverge with SaleHoo offering a vetted supplier directory to find your perfect supplier, and AliDropship offering purchasable online store templates or custom store builds.
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AliDropship | |
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| Dropship Tool |  |
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| Online Store Template Purchase |  |
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| Supplier Directory | |
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| Vetted Suppliers & Products | |
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| 24/7 Customer Service | |
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| 100% Money Back Guarantee | |
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| BBB Rating |
 4.8 “Excellent”
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 1.6
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Intro
SaleHoo has two primary tools for online sellers, their Dropship tool, which enables their members to directly import products to dropship into their Shopify store, and their Directory tool, which enables members to browse a huge range of vetted suppliers from around the globe and find ones that are right for their business needs.
AliDropship also has two primary tools. The first is their dropshipping plugin, which allows you to easily import products directly from AliExpress into your WooCommerce store. They also offer online store website templates which are available to purchase from $300 USD or their team can custom build a website for you from $299 USD.
General Overview
SaleHoo has two primary tools for online sellers, their Dropship tool, which enables their members to directly import products to dropship into their online store, and their Directory tool which enables members to peruse a huge range of vetted suppliers from around the globe and find ones that are right for their business needs.
AliDropship also has two primary tools. The first is their dropshipping plugin, which allows you to easily import products directly from AliExpress into your WooCommerce store. They also offer online store website templates which are available to purchase from $300 USD or their team can custom build a website for you from $299 USD.
Pro Tip: With powerful online store builders like Shopify and WooCommerce available, you may be able to save a lot of money by building your own store and using a dropshipping tool, such as SaleHoo or AliDropship to complement it.!
We’ve broken down the offerings of each platform in more detail here:
| General Overview | |
AliDropship |
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| Dropship Tool | |
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| Online Store Template Purchase | |
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| Supplier Directory Tool | |
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| Vetted Suppliers & Products | |
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| One-Click Product Import | |
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| 24/7 Customer Service | |
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| BBB Accreditation | |
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| BBB Rating |
4.8 “Excellent”
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1.6 “Poor”
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| 100% Money Back Guarantee | |
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Pro Tip: Not sure where to begin on your dropshipping journey? We’ve come up with a guide to get you started in just five steps!
Features
Dropship Tool
First, we’ll compare the two dropshipping tools offered by SaleHoo and AliDropship.
SaleHoo’s dropshipping tool can be a real time-saver, making it easy to start selling great products on your Shopify store. But what exactly does it do?
SaleHoo Dropship allows you to easily identify and import vetted, high-quality products listed on the SaleHoo platform into your Shopify store using their ‘one-click store import’ feature. The import process automatically uploads all the associated product information to save you from having to write out your own descriptions. Of course, there is the option to edit any information as you see fit so that it can be customized specifically to your store. You can also edit product images, product variants, and much more.
So, how does AliDropship compare?
AliDropship offers a plugin, which, once installed, allows you to find products directly on AliExpress and easily import them into your store. AliExpress is a very crowded marketplace, with lots of variation in quality and reliability. This means you will need to conduct your own background checks to ensure that the products you are choosing come from reputable suppliers since AliDropship doesn’t do this for you. Doing your due diligence is likely to save you a lot of time, and money, further down the track. It is good to be aware that sourcing products directly from AliExpress may be more risky to you.
Tip: Both of these platforms have millions of products available to dropship. If you’re stuck for ideas, we’ve come up with a list of low-cost, high-profit margin products to get you started.
| Dropship Tool | |
AliDropship |
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| Easy to set up | |
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| One-Click Product Import | |
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| Product Information Edit | |
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| Product Variants Edit | |
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| Image Selection | |
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| Vetted Suppliers & Products | |
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| 24/7 Customer Service | |
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| 100% Satisfaction Guarantee or Your Money Back | |
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Screenshots of SaleHoo
Screenshots of AliDropship
Directory Tool
SaleHoo offers a separate supplier directory product to complement their dropshipping tool.
With SaleHoo’s supplier directory, it is easier than ever to find reputable products and vetted suppliers for your business needs.
There are more than 8,500 suppliers listed in their directory and all have met strict requirements to test for their quality and reliability.
The directory includes more than just dropshippers for a wider range of needs. You may wish to use the directory to find wholesalers or even manufacturers to produce custom products for your business. Additionally, the directory includes liquidators selling brand-name products at steeply discounted prices.
Among other requirements for SaleHoo suppliers, they must:
- Be a genuine manufacturer, dropshipper, liquidator, wholesale supplier, or distributor.
- Have an active website and email.
- Clearly display their contact details on their website.
- Have had a business website for at least two years.
What if you can’t find the type of supplier you’re looking for on the directory? No problem! The SaleHoo team can perform a custom search for you free of charge.
Tip: Figuring out what type of dropshipping store you want to build can be tricky. We’ve come up with a guide to give you some bestselling product ideas and useful market research tools to help you out.
| Directory Tool Comparison | |
AliDropship |
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| Vetted Suppliers | |
Does Not Have Product |
| Dropshippers | |
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| Wholesalers | |
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| Manufacturers | |
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| Liquidators | |
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| Extensive Filters | |
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| 100% Satisfaction Guarantee or Your Money Back | |
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Screenshots of Dropship Tool
Price
Now, show us the money. What do you actually have to pay to get all the goodies from these two platforms?
SaleHoo is a monthly membership which is suitable for both new sellers and those looking to scale. The $27 monthly plan is packed with value, including 2 user accounts and up to 500 monthly product imports directly from a catalog of handpicked products listed on the SaleHoo platform. Their $97 monthly plan is for larger teams, up to 10,000 product imports, with 3 sub-users and the option to integrate with 3 online stores.
For access to their supplier directory, you can pay $67 for annual access, or the better value option of $127 for lifetime access. SaleHoo is constantly improving their supplier directory and adding more suppliers.
AliDropship sells their plugin for $89. The primary functionality it provides is the ability to directly import and edit products from AliExpress in your WooCommerce store.
As mentioned previously, AliDropship offers custom built sites starting from $299 and premium site templates cost $300. You may judge this to be useful or otherwise you can build your own store quite easily on another platform.
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AliDropship | |
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| Dropship Montly Price | $27 or $97 | $29, $79 or $299 |
| Directory Annual Price | $67 | Does Not Have Feature |
| Directory Lifetime Price | $127 | Does Not Have Feature |
Online Store Templates + Custom Online Store
AliDropship offers purchasable online store templates for $300 USD. There are currently 9 offered.
The idea behind these store templates is that you can purchase a replica of existing successful dropshipping stores to make your own profits. However, if lots of customers are purchasing the exact same online store, then you will be facing stiff competition and may not be able to make any money at all!
It is likely that these existing stores became successful by creating a strong brand with a decent marketing budget. If you are going to purchase a replica of their store, then there is no guarantee that you will see the same success. No one likes a copycat!
AliDropship can also build a custom store for you. These start from $299 and go up to $899.
This may be an option for you if you have a lot of upfront capital to start your business, but otherwise it can be easy (and a lot cheaper) to build your own site on Shopify, WooCommerce or Wix, among other options.
Learn more
Customer Service
SaleHoo and AliDropship offer a range of customer service options. Customer service can be particularly useful if it's fast, especially when you have a time sensitive issue to resolve, and customers to keep happy.
SaleHoo offers a 24/7 support service across a range of chat, email and telephone options. They often receive positive comments about their customer service, and team members are commonly thanked personally.
“I had a lot of questions before signing up. The chat with John was awesome. He worked really hard for me. I asked a lot of questions and he gave me really thorough and prompt responses. Great customer service!”
“My experience with Karen was really successful. Karen is very attentive, kind, fast and cares for the good of the client with a professional disposition to answer all their doubts and questions.”
“SaleHoo offers sales help and support that far exceeds other e-commerce support companies.”
On the other hand, while many customers have reported having pleasant interactions with sellers using the site, in terms of the actual AliDropship company, customers have voiced some frustrations with the type of support available.
“Customer service is ridiculous, u cant talk to anyone directly at alibaba and getting a refund is a nightmare and almost impossible.”
“I posted a complaint and got a response from a fabricated customer service account so it looks as if they respond to concerns, asking if they could help.”
“They do not support customers at all. Customer service reps are all bots.”
| Customer Service | |
AliDropship |
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| 24/7 Customer Service | |
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| Chat Support | |
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| Email Support | |
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| Telephone Support | |
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| Personalized Responses | |
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SaleHoo vs AliDropship Reviews
In order to get the best ‘insider’ opinions on how well these platforms are performing for customers, we’ve tracked down some customer reviews.
Let’s take a look at them:
SaleHoo has been accredited by the Better Business Bureau (BBB), and has a 4.49 rating. They have a 4.7 TrustScore on Trustpilot, where they consistently receive five star reviews (91%). We’ve included some excerpts from customer reviews here:
“I have had several interactions with SaleHoo over the past 6 months and each time my questions have been answered very quickly and to my satisfaction. Their customer service is top-notch and they practice what they preach. It's refreshing to interact with a business who has the best interests of clients in mind.”
“I would highly recommend SaleHoo to anyone in Sales. They provide an excellent choice of Suppliers from many different countries, so whether you are looking for a drop shipper or wholesaler - the choice of previously vetted companies is exceptional. Customer Service is excellent - rapid and responsive!”
“Very responsive, professional, and give you tons of information. The team answered all my questions and supplied a plethora of URL's to read up on all the answers I was searching for. With that said, my decision making is simple and quick.”
AliDropship is not yet BBB accredited, and has a BBB rating of 1.11. On Trustpilot, they have a TrustScore of 4.1 and they receive five star reviews, but less consistently (81%). Some reviews are positive, but there are also mentions of scams and poor customer protections. We have included some review snippets below:
“AliDropship makes it easier to connect directly with manufacturers. fully satisfied.”
“I will never again look for anything on AliDropship.com. Their system of accepting sellers is to laugh at (supposedly for a sellers to receive gold status his account and business is being screened and evaluated but in this case the seller probably just has someone on the inside).”
“AliDropship lists suppliers that do not deliver products. They scam you out of small amounts of money and I am done with AliDropship… AliDropship has been useless at assisting me. Be warned that AliDropship is not a reliable platform.”
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AliDropship | |
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 BBB Accreditation |
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| BBB Rating |
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 Trustpilot Rating |
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 g2 |
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Top Alternatives
Dropshipping is a popular business model for people all over the world. There are lots of other tools out there which are designed with similar features as SaleHoo and AliDropship. You may wish to conduct further research to compare these products to other ones out there and find the one that is going to best meet your needs.
Q&A Discussion
Have any questions about SaleHoo or AliDropship? Maybe you want to ask something about eCommerce in general? Please send any and all your questions our way and one of our friendly team members will be in touch soon.
