I would be very careful about sending any kind of money to this site.
A 'whois' search shows that they have only been listed for 4 months.
They also use a 'free' email service. This is a red flag. A reputable company would not be using a free email service for contact such as yahoo, hotmail, etc...
In addition just a little bit of researching shows that the owner of this site, also has 30 other sites of the same kind.
These are all warning flags to stay away from...I definately would not close any dispute that might allow me to get my money back. Once you close the dispute,,,you cannot re-open it..
From what you say in your posting, they seem to be transfering money to places it should not be going..Thats another red flag..
In addition, if you read the agreement page on the site,, they don't give refunds, only store credit...
If you paid through paypal I would keep the dispute open and try to get your money back....
Anytime you plan on doing business with any company, especially if they are china company and especially if they are on tradekey,,you should research them out BEFORE you send any money..Always come into this forum and ask if anyone has done business with the company and most likely someone will tell you if the company is safe to deal with or not....