Hi Michelle,
No worries, not having any review doesn't mean a supplier is unworthy. Although it may be impossible for us to mandate everyone to leave a review, you will notice that we highly encourage this practice and suggest everyone to do so once they have made contact with or purchased from any of the suppliers that we have recommended. It is possible to see unreviewed suppliers who may already have had transactions with other SaleHoo members. =)
We also take a number of steps to ensure that suppliers meet our rigorous standards before they are added to the database.
* All our wholesalers must meet minimum standards of service. Most notably, we insist that suppliers provide secure payment methods so that in the unlikely event of something going wrong, members can always get their money back.
* We make anonymous purchases from all our suppliers and then rate them on price, speed, quality and service.
* Our three-tiered review system means that you don't only get our opinion on a supplier - you also get ratings from other SaleHoo members and independent eBay powersellers! You don't need to take just our word for it... find out what everyone else is saying, and judge for yourself.
* If a supplier receives a poor review, we keep both the supplier and the review in our database to alert other members. We believe that knowing who you can't trust is as important as knowing who you can.
Have a nice day Michelle! Let us know should you need help with anything else. =)