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Shipping & Discounts

Rashed Amine · 2012-12-17T23:38:20+00:00

Hi Richelle, I hope you are doing well and getting ready for a blessed Holliday. I was trying to get everything done for this holiday season but I ran into some personal issues that are now resolved and Iâ€™m back :) I have a few more questions that I hope youâ€™ll be able to assist me with which are as follows: I have decided to provide free shipping on my site and I have set my shipping option as free and my GEO Zones set for all zones? Iâ€™m not sure if thatâ€™s correct or should it be set for within the United States/within Michigan? Can I also state on my site that Iâ€™m providing free shipping? I wanted to promote that and let shoppers see that when they come to my site. Also, if I wanted to post a discount for the variety of items on the site, for example buy any 3 items and get $5.00 off, am I able to do that and if so how? Thanks Again

richelle_salehoo1

Hello again RichBuy,

Kindly check that your PayPal account is set to "Live Mode" and not to "Sandbox mode" as this might be the reason for the issue.

Please let us know once this is done and if the issue persists in your store even after setting it to "Live mode"

Talk to you soon!

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