Hi All,
I Dont think liquidation.com has a good track record in customer service as when i sent payment via wire transfer i noticed from my bank they was short of $5 i called liquidation.com and they said wait until we receive payment and we will e/mail you if theres a problem..and thats all i can get out of them! its like pulling teeth with them!
One thing you also have to keep in mind is that liquidation.com is medium sized company doing close to 2 million auctions per year.
They obviously need to have a good staff setup specifically for complaint resolution. But with the sheer volume of sales they have. Im sure they get thousands of complaints or just basic issues they have to deal with.
They are still a great place to buy products but you have to play it smart as they deal in a volitile market.