Yes I have contacted them several times. I need a tracking on my order going to Canada or at least the customs label id.
The item was ordered on the 21 and I can not get anything except their answer of we need 3 to 5 day for processing. I believe 17 days should be enough time. I am getting down graded on ebay on performance because of the tracking not posted in correct amount of time. On their site it shows processed so they should be able to supply me with the tracking or customs label.