Hi maidywasps,
Thank you for bringing this to our attention. We take all complaint allegations very seriously and will investigate this issue thoroughly.
Please send us more details that may help us sort the problem out. Kindly send it to us (you may address it to me) at support@salehoo.com and attach product photos. We will be in touch with the supplier once we receive all the pertinent information about this transaction from you.
Looking forward to hear from you.